Recorded: September 24, 2009
Abstract: Ken Lownie and Jeff Steward of NextDocs describe how SharePoint can be used to connect CAPA, non-conformance and other quality processes into a comprehensive quality management system.
Implementations of CAPA, non-conformance, and other quality systems are driven by a goal to improve quality, but too often they only deliver regulatory compliance.
Participants will learn about the most common reasons that quality solutions tend to under-deliver on their promise to actually improve quality, discuss how fully-connected processes can drive improvements to quality and see a demonstration of a SharePoint-based solution that effectively connects CAPA and other quality processes.
View the recording here: Beyond Compliance: Connecting CAPA and Quality Processes with SharePoint